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CRM & lead routing for design agencies

Give every project enquiry a clear place in your CRM, a clear owner, and a next step that fits the way your agency works.

A considered setup

Start with the flow you have.

We begin with your current process and tools. Together, we define a project scope before work starts, then provide a quote for the agreed work.

01

Map the enquiry path

Understand how a new project lead reaches your studio and where ownership or context gets unclear.

02

Shape the CRM

Agree the stages and lead information that fit your team’s existing process and tools.

03

Define routing and handoff

Set out how a lead is assigned and what the next step looks like for the people involved.

Project terms

Quoted before work begins.

Each project is scoped and quoted before work begins. Agreed project work is invoiced.

Discuss your workflow